The Changing Industrial Organization of Epistemic Communities During Hong Kong’s Progression Towards a Cashless Society (1960s-2000s)



Bátiz-Lazo, Bernardo and Smith, Andrew ORCID: 0000-0002-8589-7608
(2016) The Changing Industrial Organization of Epistemic Communities During Hong Kong’s Progression Towards a Cashless Society (1960s-2000s). IEEE Annals of the History of Computing. (In Press)

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Abstract

The period from the 1960s to c. 2000 saw a dramatic change in retail banking technology in Hong Kong. Initially the relevant technologies were installed and managed within the boundaries of large banks (such as HSBC). But over the course of the period covered by this article, the industrial organization of the relevant technologies transformed to include provision outsourced to non-bank institutions. This paper seeks to account for this shift in the organization of computer technology. Specifically, the paper compares the adoption of computers at HSBC in the 1960s and 1970s with a micro-payments solution called “Octopus”, which was developed in the 1990s by a consortium that excluded financial firms thanks to the development in depth and breadth of an epistemic community of computer professionals and computer-literate managers in Hong Kong. Our thinking in doing this comparison was influenced by the theory of the firm as epistemic community.

Item Type: Article
Uncontrolled Keywords: Cashless, banks, industrial organization, HSBC, Octopus, Hong Kong
Depositing User: Symplectic Admin
Date Deposited: 21 Sep 2015 08:56
Last Modified: 17 Dec 2022 01:06
Related URLs:
URI: https://livrepository.liverpool.ac.uk/id/eprint/2026901