Personnel selection in the digital age: a review of validity and applicant reactions, and future research challenges

Woods, Stephen A ORCID: 0000-0003-3331-2329, Ahmed, Sara, Nikolaou, Ioannis, Costa, Ana Cristina and Anderson, Neil R (2020) Personnel selection in the digital age: a review of validity and applicant reactions, and future research challenges. EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY, 29 (1). pp. 64-77.

Text
Woods_Ahmed_Nikolaou_Costa_Anderson_EJWOP_DSPs.pdf - Author Accepted Manuscript
Download (384kB) | Preview

Official URL: http://dx.doi.org/10.1080/1359432x.2019.1681401

Abstract

We present a targeted review of recent developments and advances in digital selection procedures (DSPs) with particular attention to advances in internet-based techniques. By reviewing the emergence of DSPs in selection research and practice, we highlight five main categories of methods (online applications, online psychometric testing, digital interviews, gamified assessment and social media). We discuss the evidence base for each of these DSP groups, focusing on construct and criterion validity, and applicant reactions to their use in organizations. Based on the findings of our review, we present a critique of the evidence base for DSPs in industrial, work and organizational psychology and set out an agenda for advancing research. We identify pressing gaps in our understanding of DSPs, and ten key questions to be answered. Given that DSPs are likely to depart further from traditional non-digital selection procedures in the future, a theme in this agenda is the need to establish a distinct and specific literature on DSPs, and to do so at a pace that reflects the speed of the underlying technological advancement. In concluding, we, therefore, issue a call to action for selection researchers in work and organizational psychology to commence a new and rigorous multidisciplinary programme of scientific study of DSPs.

Item Type:	Article
Uncontrolled Keywords:	Selection, digital selection procedures, online assessment, validity, applicant reactions, internet-based selection
Depositing User:	Symplectic Admin
Date Deposited:	16 Dec 2019 08:40
Last Modified:	19 Jan 2023 00:12
DOI:	10.1080/1359432X.2019.1681401
Related URLs:	Author Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3066225