An action research project to develop and implement a Customer Care Policy and customer complaints handling process at Real Estate Solutions Company Limited: A Special Purpose State Enterprise in Trinidad and Tobago


Prentice, Erica (2020) An action research project to develop and implement a Customer Care Policy and customer complaints handling process at Real Estate Solutions Company Limited: A Special Purpose State Enterprise in Trinidad and Tobago. Doctor of Business Administration thesis, University of Liverpool.

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Item Type: Thesis (Doctor of Business Administration)
Divisions: Faculty of Humanities and Social Sciences > School of Management
Depositing User: Symplectic Admin
Date Deposited: 26 Nov 2020 16:24
Last Modified: 18 Jan 2023 23:30
DOI: 10.17638/03103744
Supervisors:
  • Rostron, Dr Alison
  • Ellwood, Dr Paul
URI: https://livrepository.liverpool.ac.uk/id/eprint/3103744
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