The role of knowledge integration in shaping the capabilities and success of a charity: an in-depth case study analysis



Berri, Bersisa and Donnelly, Rory ORCID: 0000-0001-8424-2039
(2021) The role of knowledge integration in shaping the capabilities and success of a charity: an in-depth case study analysis. JOURNAL OF KNOWLEDGE MANAGEMENT, 25 (7). pp. 1689-1707.

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Abstract

<jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>Making effective use of the knowledge available to a charitable organization is crucial to the achievement of its strategic objectives and the outcomes of its humanitarian interventions. This study aims to explore the integration of knowledge at an international development charity from the perspective of its workforce.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>Rich primary data were collected through an in-depth case study of a large international development charity actively embracing the management of knowledge using semi-structured interviews (<jats:italic>n</jats:italic>= 42), participant observation and organizational documentation. The data were integrated and analyzed thematically.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>The analysis of the empirical data sheds light on how a more systematic framework for knowledge integration and application could enhance the capabilities and strategic effectiveness of a charitable organization.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>The findings enable important contributions to the strategic management and effective use of knowledge in charitable organizations by empirically uncovering how a more coherent and structured approach to knowledge management could enhance the focus, efficiency, flexibility and relevance of its actions and those of its members. Accordingly, this paper advances a new integrated schema to meet the goals of charities and their stakeholders for broader application and testing by charities and future researchers.</jats:p></jats:sec>

Item Type: Article
Uncontrolled Keywords: Charities, Knowledge application, Knowledge integration, Charitable organizations, Strategic effectiveness
Depositing User: Symplectic Admin
Date Deposited: 21 Jan 2021 15:47
Last Modified: 31 Oct 2023 00:10
DOI: 10.1108/JKM-06-2020-0421
Related URLs:
URI: https://livrepository.liverpool.ac.uk/id/eprint/3114404