Usoro, Iniobong
(2021)
Implementing Change in a Public Organisation: An Action Research Inquiry of Information Technology Implementation and Adoption.
Doctor of Business Administration thesis, University of Liverpool.
|
Text
H00038763_Jul2020.pdf - Unspecified Download (2MB) | Preview |
Abstract
FERMA a government organisation introduced the Geographic Information System (GIS) to support the monitoring of the entire network of federal roads in Nigeria. However, six years after implementation, the initiative was not ready for use as a management tool to aid decision-making. The purpose of this study was to explore the lack of adoption of the GIS in FERMA. An adapted technology acceptance model provided the initial understanding of the GIS phenomenon. It offered a path of tracing the impact of the external factors of leadership characteristics and management practices on attitudes and intentions. Action research was used to conduct a qualitative inquiry, where semi-structured interviews and observations were embedded appropriately in the cycles of action research. It emerged that the GIS was more than a stand-alone product as was earlier assumed. It was found to be part of a much wider system where everything was connected to something else, and one part could not be removed without consequences to the other.
| Item Type: | Thesis (Doctor of Business Administration) |
|---|---|
| Divisions: | Faculty of Humanities and Social Sciences > School of Management |
| Depositing User: | Symplectic Admin |
| Date Deposited: | 26 Mar 2021 09:52 |
| Last Modified: | 18 Jan 2023 22:56 |
| DOI: | 10.17638/03117135 |
| Supervisors: |
|
| URI: | https://livrepository.liverpool.ac.uk/id/eprint/3117135 |
Dimensions
Dimensions
