Alison, Laurence ORCID: 0000-0003-2459-0976, Shortland, Neil, Palasinski, Marek and Humann, Michael ORCID: 0000-0003-3788-6653
(2022)
Imagining grim stories to reduce redundant deliberation in critical incident decision-making.
PUBLIC MONEY & MANAGEMENT, 42 (1).
pp. 14-21.
Abstract
IMPACT: Leaders spend years developing their abilities and acquiring expertise in their specialist fields, in order to become competent and skilled decision-makers. These capabilities are tested during critical incidents—especially in situations where there is no official guidance or where experience is lacking (because of the rarity of such events). Training at this level needs to facilitate creativity, problem-solving, feedback, self-reflection, and hindsight knowledge, building a pool of uncertainty management skills to fall back on when faced with unprecedented situations beyond the scope of protocol (or current expertise).
Item Type: | Article |
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Uncontrolled Keywords: | Critical incidents, decision-making, expertise, narrative, redundant deliberation, risk management, storytelling, training |
Divisions: | Faculty of Health and Life Sciences Faculty of Health and Life Sciences > Education Directorate |
Depositing User: | Symplectic Admin |
Date Deposited: | 30 Sep 2021 09:57 |
Last Modified: | 03 May 2023 20:56 |
DOI: | 10.1080/09540962.2021.1969085 |
Open Access URL: | https://doi.org/10.1080/09540962.2021.1969085 |
Related URLs: | |
URI: | https://livrepository.liverpool.ac.uk/id/eprint/3138800 |