A qualitative study on relationships and perceptions between managers and clinicians and its effect on value-based healthcare within the national health service in the UK

Ng, Sze May ORCID: 0000-0002-3449-0541 (2022) A qualitative study on relationships and perceptions between managers and clinicians and its effect on value-based healthcare within the national health service in the UK. HEALTH SERVICES MANAGEMENT RESEARCH, 35 (4). pp. 251-258.

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Official URL: http://dx.doi.org/10.1177/09514848211068624

Abstract

One of the main drivers for change towards delivering value-based healthcare is to improve clinical and managerial culture and engagement within organisations. The relationships between clinicians and managers in an organisation are often considered to be either an enabler or disabler towards successful engagement to develop strategies towards better value healthcare. Successful engagement is dependent on effective and transformational leadership that can impact on organisational value in healthcare. The aim of this research was to explore the relationships, behaviours and perceptions between managers and clinicians towards value-based healthcare in the National Health Service in the United Kingdom. A qualitative research methodology of semi-structured in-depth interviewing on a sample consisting of hospital consultants, senior managers and board executives from a diverse group were conducted. A thematic analysis was used to analyse the data using a systematic approach. The study findings identified areas of potential barriers to engagement for clinicians and managers which were related to regulatory burden, financial challenges and workforce shortages. Key recommendations on what will be required to improve clinicians and managers engagement and the leadership approaches towards improving value-based healthcare are discussed.

Item Type:	Article
Uncontrolled Keywords:	value-based health, health care, clinical management, clinical managers
Divisions:	Faculty of Health and Life Sciences Faculty of Health and Life Sciences > Clinical Directorate
Depositing User:	Symplectic Admin
Date Deposited:	07 Mar 2022 12:28
Last Modified:	18 Jan 2023 21:11
DOI:	10.1177/09514848211068624
Open Access URL:	https://doi.org/10.1177/09514848211068624
Related URLs:	Author Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3150300