An exploration of young people's, parent/carers', and professionals' experiences of a voluntary sector organisation operating a Youth Information, Advice, and Counselling (YIAC) model in a disadvantaged area

Hassan, Shaima M ORCID: 0000-0001-7840-3342, Worsley, Joanne, Nolan, Lisa, Fearon, Nicky, Ring, Adele, Shelton, Jane, McEgan, David, Yameen, Farheen, Khedmati, Esmaeil Morasae and Kullu, Cecil (2022) An exploration of young people's, parent/carers', and professionals' experiences of a voluntary sector organisation operating a Youth Information, Advice, and Counselling (YIAC) model in a disadvantaged area. BMC HEALTH SERVICES RESEARCH, 22 (1). 383-.

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Official URL: http://dx.doi.org/10.1186/s12913-022-07800-1

Abstract

<h4>Background</h4>The present evaluation explored young people's, parents/carers, and healthcare professionals' perceptions of the Youth Information, Advice and Counselling (YIAC) model operated by a voluntary sector organisation in North West England. With an aim to understand the key components that contribute to enhancing the success of the YIAC model.<h4>Method</h4>Semi-structured interviews and focus groups with young people, parents/carers, and healthcare professionals were conducted. Data were analysed using thematic analysis.<h4>Results</h4>Five main themes were identified from the data: 1) Accessibility and flexibility; 2) Non-clinical model and environment; 3) Staff; 4) Partnership working; and 5) Promotion of positive mental health and wellbeing.<h4>Conclusion</h4>Findings highlight the importance of non-clinical, community-based, 'one-stop-shop' hubs for young people in disadvantaged areas. The key components highlighted as facilitating access and engagement include: opportunity to self-refer, choice of location, timely provision of support, non-clinical environment, age appropriate services, a non-hierarchical workforce, inclusive support for family and carers, a focus on wider, often social, issues, and collaboration with partner organisations. These findings suggest that early support hubs for young people's mental health should have consistent, long-term funding and should exist in every local area.

Item Type:	Article
Uncontrolled Keywords:	Young people, YIAC model, Access, Engagement, Mental health, Wellbeing
Divisions:	Faculty of Health and Life Sciences Faculty of Health and Life Sciences > Institute of Population Health
Depositing User:	Symplectic Admin
Date Deposited:	12 May 2022 14:59
Last Modified:	18 Jan 2023 21:03
DOI:	10.1186/s12913-022-07800-1
Related URLs:	Author Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3154680