WORKPLACE BULLYING IN THE RCMP: THE EFFICACY OF ANTI-HARASSMENT TRAINING PROGRAMS



Yong, Karen
(2022) WORKPLACE BULLYING IN THE RCMP: THE EFFICACY OF ANTI-HARASSMENT TRAINING PROGRAMS. Doctor of Business Administration thesis, University of Liverpool.

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Abstract

ABSTRACT This thesis examined the status of workplace bullying within one District of the national policing organization of Canada, the RCMP, and the Royal Canadian Mounted Police. The intent of this study was threefold. First, to determine the rate of bullying within the workplace. Second, to determine if anti-harassment programs are effective. Third, impact of anti-harassment training programs on the organizational culture Using action research with multiple approaches to gather overarching meta-methodology gathering meta- and micro- data incorporating qualitative and quantitative approaches. They were distinct phases to this study. The first phase was the pre-stage establishing the study’s parameters and permissions from both the University of Liverpool and the RCMP. The second phase represented the beginning of ‘doing’ the research. The methods included semi-structured interviews, survey questions and document review. The third phase represented the stage of amassing the findings and conducting the analysis. The fourth phase represents the recommendation stage, providing summary data to senior leader and district manager teams. Phase five the Implementation stage, subsequently named, implementation interrupted, and the realities of 2020’s pandemic. Each phased informed the approach and prioritizing of the next phase providing an adaptable structure. The challenges within this organization were scepticism that anything would change regardless of the study’s findings due to previous surveys and verbal commitments to change. However, those directly involved in leadership or the anti-harassment training programs were welcoming of the study. There was anticipation localized data of would inform local solutions to address this complex issue. The results provided both short- and long-term action steps. However, the desired outcomes of the study encountered external factors, namely a pandemic that altered the end. Sound communication and presentations garnered unanimous senior leadership and district management team support for ways to enhance the existing training program, improve culture and reduce incidents of bullying.

Item Type: Thesis (Doctor of Business Administration)
Divisions: Faculty of Humanities and Social Sciences > School of Management
Depositing User: Symplectic Admin
Date Deposited: 08 Jun 2022 08:50
Last Modified: 18 Jan 2023 21:01
DOI: 10.17638/03155182
Supervisors:
  • Rigg, Clare
URI: https://livrepository.liverpool.ac.uk/id/eprint/3155182