Irabor, Raymond
(2022)
LEADING AN ORGANISATION THROUGH A TRIPLE BOTTOM LINE
DILEMMA - Action Research at the Nigerian Subdivision of an International Oil and
Gas Company.
Doctor of Business Administration thesis, University of Liverpool.
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Abstract
The paper is a doctoral research report seeking to develop helpful knowledge that bridges the identified research gap on the importance of firms committing to evaluating their environmental and social impact in their pursuit of achieving their financial goals as well as enhancing the leadership of organizations in a way that satisfies the TBL principles. It focuses on the relationships between the triple bottom line (TBL) dilemma, managerial action (MA), and rules of engagement (RE) in the settings of the Nigeria sub-division of global oil and gas company. Moreover, the research study is predominantly devoted to the analysis of the way MA can affect TBL implementation as well as finding practically applicable conclusions about leading a company through the TBL dilemma in a crisis that requires improving business sustainability. Hence, the significance of this research study is its relevancy in modern business research and it can be termed timely due to the difficulties related to the prevalent and problematic TBL dilemma that need customized solutions for sustainability. The study's methodology includes qualitative methods, data collection utilizes interviews and focus group discussions where participants who are managers and employees recruited from the Nigerian subdivision of the company share their viewpoints. Furthermore, the collaborative and reflective approach of AR is the critical framework of the paper; a total of four action cycles, including a preliminary one, have been carried out. The study is also guided by the intersubjective view, which focuses on pragmatic and situational knowledge. Such a perspective corresponds to and explains the aims and methodology of the study. The findings of this research study showed that the Nigerian subdivision of the company had focused more on the profitability aspect as opposed to the other two Ps in the TBL framework. There is a negative perception among employees regarding the company’s commitment to TBL that requires deliberate efforts from the company’s management to balance the three Ps in their decision-making to change this perception. Furthermore, the findings also noted the importance of communication and engagement of employees by the management in decision making process. The findings show that there is room for improvement concerning information dissemination. This illustrates the importance of firms committing to evaluating their actions in their pursuit of achieving their financial goals and enhancing leadership in a way that satisfies the TBL principles Keywords: Triple Bottom Line (TBL), decision-making, managerial action, ethical leadership, sustainability, management, crisis management, Rules of Engagement (RE), Action Research (AR)
| Item Type: | Thesis (Doctor of Business Administration) |
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| Divisions: | Faculty of Humanities and Social Sciences > School of Management |
| Depositing User: | Symplectic Admin |
| Date Deposited: | 02 Sep 2022 08:54 |
| Last Modified: | 18 Jan 2023 20:56 |
| DOI: | 10.17638/03157476 |
| Supervisors: |
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| URI: | https://livrepository.liverpool.ac.uk/id/eprint/3157476 |
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