Improvisation during a crisis: hidden innovation in healthcare systems

Wiedner, Rene ORCID: 0000-0002-4060-1244, Croft, Charlotte ORCID: 0000-0002-9672-7567 and McGivern, Gerry (2020) Improvisation during a crisis: hidden innovation in healthcare systems. BMJ Leader, 4 (4). pp. 185-188.

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Official URL: http://dx.doi.org/10.1136/leader-2020-000259

Abstract

<jats:sec><jats:title>Background</jats:title><jats:p>Crises, such as the COVID-19 pandemic, risk overwhelming health and social care systems. As part of their responses to a critical situation, healthcare professionals necessarily improvise. Some of these local improvisations have the potential to contribute to important innovations for health and social care systems with relevance beyond the particular service area and crisis in which they were developed.</jats:p></jats:sec><jats:sec><jats:title>Findings</jats:title><jats:p>This paper explores some key drivers of improvised innovation that may arise in response to a crisis. We highlight how services that are not considered immediate priorities may also emerge as especially fertile areas in this respect.</jats:p></jats:sec><jats:sec><jats:title>Conclusion</jats:title><jats:p>Health managers and policymakers should monitor crisis-induced improvisations to counteract the potential deterioration of non-prioritised services and to identify and share useful innovations. This will be crucial as health and social care systems around the world recover from the COVID-19 pandemic and head into another potential crisis: a global economic recession.</jats:p></jats:sec>

Item Type:	Article
Uncontrolled Keywords:	Behavioral and Social Science, Health Services, Clinical Research, 8 Health and social care services research, 8.1 Organisation and delivery of services, 3 Good Health and Well Being
Divisions:	Faculty of Humanities and Social Sciences > School of Management
Depositing User:	Symplectic Admin
Date Deposited:	06 Sep 2022 08:05
Last Modified:	15 Mar 2024 19:31
DOI:	10.1136/leader-2020-000259
Open Access URL:	https://www.researchgate.net/publication/342256260...
Related URLs:	Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3163599