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Tortorella, Guilherme Luz, Fogliatto, Flavio Sanson, Espôsto, Kleber Francisco, Mac Cawley, Alejandro Francisco, Vassolo, Roberto, Tlapa, Diego and Narayanamurthy, Gopalakrishnan 
ORCID: 0000-0002-3119-5248
(2020)
Healthcare costs’ reduction through the integration of Healthcare 4.0 technologies in developing economies.
Total Quality Management & Business Excellence, 33 (3-4).
pp. 1-21.
Tortorella, Guilherme, Narayanamurthy, Gopalakrishnan ORCID: 0000-0002-3119-5248, Godinho Filho, Moacir, Portioli Staudacher, Alberto and Mac Cawley, Alejandro Francisco
(2020)
Pandemic's effect on the relationship between lean implementation and service performance.
Journal of Service Theory and Practice, ahead- (ahead-).
pp. 203-224.