Customer-Employee Rapport: A Dyadic Perspective in Multi-Channel Service Settings



Hammad, Mohamed ORCID: 0000-0002-5722-4705, Raddats, CO ORCID: 0000-0003-3206-4343 and Kearney, treasa ORCID: 0000-0002-4655-3749
(2018) Customer-Employee Rapport: A Dyadic Perspective in Multi-Channel Service Settings. In: AMA SERVSIG, 2018-6-14 - 2018-6-16, IÉSEG School of Management, Paris.

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Item Type: Conference or Workshop Item (Unspecified)
Depositing User: Symplectic Admin
Date Deposited: 21 Jun 2018 09:26
Last Modified: 19 Jan 2023 01:31
URI: https://livrepository.liverpool.ac.uk/id/eprint/3022839