Bilingualism in the Canadian Federal Public Service: The Value of the Bilingualism Bonus



Maltais, Cathy Florence
(2018) Bilingualism in the Canadian Federal Public Service: The Value of the Bilingualism Bonus. Doctor of Business Administration thesis, University of Liverpool.

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Abstract

This study aims to investigate if the bilingualism bonus is a motivating factor for usage or acquisition of a second official language in the Canadian federal public service and also to investigate whether the bilingualism bonus plays a role in increasing the level of bilingualism in the public service or not. This was an action research based study in which mixed methods were utilised to collect data, including a survey of public servants. The study found that the bilingualism bonus does not perform the intended role of the bonus, which is to motivate employees to use or acquire their second official language. The study also shows that the bilingualism bonus does not play a role in increasing bilingualism in the public service as a whole. In applying the expectancy theory model, it was found that the reason the bonus does not motivate employees to learn and/or use their second official language is because some of the values in the expectancy equation are nil, therefore motivation is nil.

Item Type: Thesis (Doctor of Business Administration)
Divisions: Fac of Humanities & Social Sci > School of Management
Depositing User: Symplectic Admin
Date Deposited: 21 Nov 2018 12:52
Last Modified: 29 May 2019 07:31
URI: http://livrepository.liverpool.ac.uk/id/eprint/3024217
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