The Role of Information Sharing on Decision Delay in During Multiteam Disaster Response

Waring, Sara ORCID: 0000-0003-1625-5705, Alison, Laurence ORCID: 0000-0003-2459-0976, Shortland, Neil and Humann, MHD ORCID: 0000-0003-3788-6653 (2020) The Role of Information Sharing on Decision Delay in During Multiteam Disaster Response. Cognition, Technology and Work, 22 (2). pp. 263-279.

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Abstract

Multiteam systems (MTSs) are comprised of two or more interconnected teams working toward shared superordinate goals but with unique sub-goals. To date, research has predominantly focused on how decisions are made and has viewed these cognitive processes as occurring within individuals. However, for MTSs operating in extreme environments such as disasters, it is often not a question of how decisions are made, but what is causing delays and failures to make decisions. To understand the causes of decision delay within these complex networks, it is important to focus on decision processes at the multiteam level. Using naturalistic observational and interview data collected during a multi-site, multiteam emergency response to a large-scale disaster exercise, this study examines both information sharing (what was shared, with whom, how long this took), and decision processes across teams (situational awareness—SA, plan formulation, and plan execution). Findings demonstrate that interdependencies in cognitive processes exist across individuals where goals overlap. Decision delay is not only caused by failure to develop SA within a team preventing their ability to formulate and execute plans but also by the inability of other teams to execute their plans. The implications of these findings for developing targeted interventions are discussed.

Item Type:	Article
Uncontrolled Keywords:	Naturalistic decision making, Situation awareness.Information sharing, Decision delay, Multi-team system
Depositing User:	Symplectic Admin
Date Deposited:	02 Jul 2019 08:23
Last Modified:	28 Apr 2023 11:33
DOI:	10.1007/s10111-019-00570-7
Related URLs:	Author Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3048187

Available Versions of this Item

• The role of information sharing on decision delay during multiteam disaster response. (deposited 21 May 2019 11:50)
  • The Role of Information Sharing on Decision Delay in During Multiteam Disaster Response. (deposited 02 Jul 2019 08:23) [Currently Displayed]