Impact of acoustic enviornment on work in open-plan offices across job characteristics



Lee, PJ ORCID: 0000-0002-0328-9175, Park, SH and Lee, BK
(2019) Impact of acoustic enviornment on work in open-plan offices across job characteristics. In: 26th International Congress on Sound and Vibration, 2019-7-7 - 2019-7-11, Montreal, Canada.

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Abstract

© Proceedings of the 26th International Congress on Sound and Vibration, ICSV 2019. All rights reserved. This study aims to investigate the impacts of acoustic environment on the relationship between job characteristics and job satisfaction. Acoustic measurements and questionnaire surveys were conducted in open-plan offices in the UK and Korea. Background noise levels were recorded for 8 hours in each office and speech transmission index (STI) and sound pressure levels were measured for quantifying the single number quantities in ISO 3382-3. A total of 324 employees from 12 offices completed a questionnaire survey. The questionnaire included questions assessing noise disturbances and speech privacy, as well as job satisfaction and job characteristics. The result confirmed the strong impacts of job characteristics on self-rated job satisfaction. Background noise levels during working hours and reverberation time were negatively associated with job satisfaction; however, there were little influences of speech privacy and noise disturbance on job satisfaction. It was also observed that speech privacy, noise disturbance, background noise level, and cultural difference (Korea and UK) had moderating effects on the relationship between job characteristics and job satisfaction. In particular, greater speech privacy and lower background noise level increased the impacts of job characteristics on job satisfaction

Item Type: Conference or Workshop Item (Unspecified)
Depositing User: Symplectic Admin
Date Deposited: 13 Sep 2019 14:23
Last Modified: 19 Jan 2023 00:26
URI: https://livrepository.liverpool.ac.uk/id/eprint/3054510