Parsons, elizabeth ORCID: 0000-0003-2034-3425, Kearney, Treasa
ORCID: 0000-0002-4655-3749, Surman, Emma, Cappellini, Benedetta, Moffat, Sue, Harman, Vicki and Scheurenbrand, Klara
(2021)
Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation.
Journal of Business Research, 122.
794 - 804.
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Abstract
This paper introduces an “ethics of care” lens to the literature on Transformative Services Research (TSR) to understand how service users and providers co-create transformational value and well-being. In considering six food poverty organizations—categorized as market-oriented, faith-oriented, or neighborhood-oriented—the authors argue that the intention behind enacting an ethics of care drives different possibilities for transformative value. The analysis is organized in line with Tronto’s (1993; 2001) phases of caring, and makes connections between values that drive the organization’s work, emerging subjectivities, practices that unfold as a result, and ultimately the value that is co-created. The findings show that caring relations must be considered “in situ,” as an organization’s values and practices are what determine the potential for transformative value.
Item Type: | Article |
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Uncontrolled Keywords: | Ethics of care, Transformative value, Values, Transformative Service Research (TSR), Food poverty |
Depositing User: | Symplectic Admin |
Date Deposited: | 21 Jul 2020 08:13 |
Last Modified: | 24 Feb 2021 21:10 |
DOI: | 10.1016/j.jbusres.2020.06.058 |
Related URLs: | |
URI: | https://livrepository.liverpool.ac.uk/id/eprint/3094661 |