Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation



Parsons, elizabeth ORCID: 0000-0003-2034-3425, Kearney, Treasa ORCID: 0000-0002-4655-3749, Surman, Emma, Cappellini, Benedetta, Moffat, Sue, Harman, Vicki and Scheurenbrand, Klara
(2021) Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation. Journal of Business Research, 122. 794 - 804.

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Abstract

This paper introduces an “ethics of care” lens to the literature on Transformative Services Research (TSR) to understand how service users and providers co-create transformational value and well-being. In considering six food poverty organizations—categorized as market-oriented, faith-oriented, or neighborhood-oriented—the authors argue that the intention behind enacting an ethics of care drives different possibilities for transformative value. The analysis is organized in line with Tronto’s (1993; 2001) phases of caring, and makes connections between values that drive the organization’s work, emerging subjectivities, practices that unfold as a result, and ultimately the value that is co-created. The findings show that caring relations must be considered “in situ,” as an organization’s values and practices are what determine the potential for transformative value.

Item Type: Article
Uncontrolled Keywords: Ethics of care, Transformative value, Values, Transformative Service Research (TSR), Food poverty
Depositing User: Symplectic Admin
Date Deposited: 21 Jul 2020 08:13
Last Modified: 21 Apr 2021 17:12
DOI: 10.1016/j.jbusres.2020.06.058
Related URLs:
URI: https://livrepository.liverpool.ac.uk/id/eprint/3094661