The Powerful Student Consumer and the Commodified Academic: A Depiction of the Marketised UK Higher Education System through a Textual Analysis of the ITV Drama Cheat

Silverio, Sergio A ORCID: 0000-0001-7177-3471, Wilkinson, Catherine and Wilkinson, Samantha (2021) The Powerful Student Consumer and the Commodified Academic: A Depiction of the Marketised UK Higher Education System through a Textual Analysis of the ITV Drama Cheat SOCIOLOGICAL RESEARCH ONLINE, 26 (1). pp. 147-165. ISSN 1360-7804, 1360-7804

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Abstract

Through a textual analysis of four episodes comprising the 2019 ITV 1 psychological thriller Cheat, this article explores a fictional representation of the United Kingdom (UK) Higher Education (HE) setting in a television drama. We discuss our analysis in the context of growing marketisation of UK HE, where academics are increasingly viewing students as powerful consumers. We focus on one of the central characters, final-year undergraduate student Rose Vaughan, and the staff with whom she interacts in a fictional HE institution – St. Helen’s College. This article engages with the following themes: ‘The powerful student consumer’ and ‘The commodified academic’. Insight gleaned through the textual analysis of this dramatised depiction of UK HE allows us to attempt to understand how both students and academics might be navigating the neoliberal university and negotiating place and status as (paying) students and (commercial) academics. Although heralded as powerful student-consumers in much literature, our analysis of this television drama shows how students can potentially disrupt the united front often attempted by HE institutions, but ultimately are faced with a ‘the house always wins’¹ scenario. Our article offers an important contribution to the psycho-sociological literature into how the television drama depicts that the student experience has been transformed and impacted by HE’s marketisation. This includes a reconsideration of how the television drama portrays what it means to be a student, by exploring how one student is conceptualised, understood, and represented in the psychological thriller.

Item Type:	Article
Uncontrolled Keywords:	higher education, marketisation, student consumer, student experience, textual analysis
Divisions:	Faculty of Health & Life Sciences Faculty of Health & Life Sciences > Inst. Population Health
Depositing User:	Symplectic Admin
Date Deposited:	21 Jul 2021 09:12
Last Modified:	16 Jun 2026 08:36
DOI:	10.1177/1360780420970202
Open Access URL:	https://doi.org/10.1177%2F1360780420970202
Related Websites:	Author Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3130798
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