Granger, Rachel 
ORCID: 0000-0002-5351-5425, Hartfiel, Ned ORCID: 0000-0001-9976-4294, Ezeofor, Victory, Abba, Katharine ORCID: 0000-0001-9894-8577, Corcoran, Rhiannon ORCID: 0000-0001-8900-9199, Anderson de Cuevas, Rachel ORCID: 0000-0001-7790-5332, Barr, Benjamin ORCID: 0000-0002-4208-9475, Gebremedhin Gebremariam, Aregawi, Piroddi, Roberta ORCID: 0000-0002-1139-2949, Mahoney, Clare et al (show 2 more authors)
(2024)
Social Return on Investment (Sroi) Evaluation of Citizen’s Advice on Prescription: A Whole Systems Approach to Mitigate Poverty and Improve Wellbeing
[Preprint]
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Abstract
Citizens Advice on Prescription (CAP), a Liverpool (UK) based service, provides welfare advice and link worker social prescribing support to people experiencing and at risk of financial or social hardship. CAP, which receives referrals from healthcare and third sector services, aims to improve service users’ financial security, health, and wellbeing. A mixed-method Social Return on Investment (SROI) analysis was used to evaluate the service. Between May 2022 and November 2023, a subset of service users (n=538) completed the Short Warwick-Edinburgh Mental Wellbeing Survey (SWEMWBS) at baseline and 2-month follow-up. Supporting quantitative and qualitative economic data was also collected (Feb 2023 - Feb 2024) through semi-structured interviews (n=16). Social value changes were generated using the change in SWEMWBS scores and social valuations from the Mental Health Social Value Bank (MHSVB). SROI ratios were calculated from change of social value against service provision costs. The mean service provision cost was £148.66 per person. The overall study reported a positive SROI return of £1: £3.40-£4.69. Results indicate that non-clinical support services, like CAP, can be an effective intervention to address the wider determinants of health and wellbeing.
| Item Type: | Preprint |
|---|---|
| Uncontrolled Keywords: | 4203 Health Services and Systems, 4409 Social Work, 42 Health Sciences, 44 Human Society, Social Determinants of Health, Health Services, Health Disparities and Racial or Ethnic Minority Health Research, Mental Health, Behavioral and Social Science, Clinical Research, Health Disparities, 8.1 Organisation and delivery of services, 7.1 Individual care needs, Generic health relevance, 3 Good Health and Well Being |
| Divisions: | Faculty of Health & Life Sciences Faculty of Health & Life Sciences > Inst. Population Health |
| Depositing User: | Symplectic Admin |
| Date Deposited: | 03 Dec 2024 10:57 |
| Last Modified: | 03 Mar 2026 16:16 |
| DOI: | 10.20944/preprints202410.2454.v1 |
| Related Websites: | |
| URI: | https://livrepository.liverpool.ac.uk/id/eprint/3188993 |
| Disclaimer: | The University of Liverpool is not responsible for content contained on other websites from links within repository metadata. Please contact us if you notice anything that appears incorrect or inappropriate. |
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