Promoting Family/Friend Involvement in Care Planning in Care Homes: A Qualitative Exploration of the Usefulness and Relevance of an Information Resource



Caprioli, Thais, Taylor, Jonathan, Hamashima, Yuri, Charles, Alison, Damant, Jacqueline, Giebel, Clarissa ORCID: 0000-0002-0746-0566, Peters, Michele, Toma, Madalina, Montague, Anna Ferguson, Wright, Lynne
et al (show 1 more authors) (2026) Promoting Family/Friend Involvement in Care Planning in Care Homes: A Qualitative Exploration of the Usefulness and Relevance of an Information Resource HEALTH EXPECTATIONS, 29 (3). ISSN 1369-6513, 1369-7625

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Abstract

Background: The involvement of family/friends in the care planning of an older adult residing in a care home can help to foster person-centred care. This study explored and incorporated family/friends' views on the relevance and usefulness of a draft information resource focusing on care planning to address and support older adults' needs. Methods: The research team drafted an information resource to help family/friends better understand care planning. The contents of the draft resource were informed by previous research on care planning in older adult care homes, which included a scoping review, a modified Delphi survey and consultations with health and social care professionals. Feedback on the draft resource was collected through remote focus group discussions with family/friends of older adults residing in care homes in England in November 2024. Participants were invited to share their views on the draft information resource and if/how it could be improved. Audio recordings were transcribed verbatim and the data thematically analysed in NVivo. Findings: The views of 28 family/friends were obtained across four focus group discussions. Three main themes were generated: experiences with care planning, usefulness of the information resource and improving and sharing the information resource. Findings depict a heterogeneity in awareness of, and involvement in, care planning. Most participants perceived the information resource to have the potential to raise awareness of care planning and promote family/friend involvement. Subject to changes, several participants said that they would share the document. Some, largely due its presentation, said they would not. Conclusions: Most participants believed that an information resource on care planning would be helpful. Future research is required to explore whether the document leads to increased family/friend involvement in care planning. Patient or Public Contribution: Two family members with experience of supporting a relative in a care home were involved in devising and revising the different iterations of the information resource and topic guide, and in interpreting findings.

Item Type: Article
Uncontrolled Keywords: care homes, care planning, health information, information resources, older adults
Divisions: Faculty of Health & Life Sciences
Faculty of Health & Life Sciences > Inst. Population Health
Faculty of Health & Life Sciences > Inst. Population Health > Primary Care & Mental Health
Depositing User: Symplectic Admin
Date Deposited: 24 Jun 2026 13:37
Last Modified: 24 Jun 2026 13:37
DOI: 10.1111/hex.70715
Related Websites:
URI: https://livrepository.liverpool.ac.uk/id/eprint/3199133
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