British business and the telephone, 1878–1911

Milne, Graeme J ORCID: 0000-0002-0754-6749 (2007) British business and the telephone, 1878–1911 Business History, 49 (2). pp. 163-185. ISSN 0007-6791, 1743-7938

	Microsoft Word milne_telephones_business_history.doc - Unspecified Access to this file is embargoed until Unspecified. Download (102kB)
	PDF milne_telephones_business_history.pdf - Unspecified Download (180kB)

Abstract

Most research into the early telephone system has focused on telephone providers rather than users, and this article begins to address that imbalance. The telephone was initially used to improve internal communications within firms, by connecting offices with warehouses, or by enabling staff working away from the office to report back. With the expansion of exchange networks, the commercial, intermediary and brokering sectors became heavy users of the technology for routine information transfer within business districts. Business elites continued to favour face-to-face contact for strategic business negotiations, however, and delegated telephone use to their employees.

Item Type:	Article
Additional Information:	Online Publication Date: 01 March 2007
Uncontrolled Keywords:	Telephones, office practice, business communications, white collar workers, urban infrastructure
Subjects:	?? D1 ??
Divisions:	Faculty of Humanities & Social Sciences > School of Histories, Languages and Cultures
Depositing User:	Symplectic Admin
Date Deposited:	19 Aug 2008 08:47
Last Modified:	07 Dec 2024 12:40
DOI:	10.1080/00076790601170280
Publisher's Statement :	This is an electronic version of an article published in Milne, Graeme J. (2007) 'British business and the telephone, 1878-1911', Business History, 49:2, 163 — 185. Business History http://www.informaworld.com with the open URL of your article: http://www.informaworld.com http://www.informaworld.com/openurl?genre=article&issn=0007-6791&volume=49&issue=2&spage=163
Related Websites:	Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/478
Disclaimer:	The University of Liverpool is not responsible for content contained on other websites from links within repository metadata. Please contact us if you notice anything that appears incorrect or inappropriate.