Institutional argumentation and conflict prevention: The case of the Swiss Federal Data Protection and Information Commissioner

Greco, S, Palmieri, R ORCID: 0000-0002-5122-3058 and Rigotti, E (2016) Institutional argumentation and conflict prevention: The case of the Swiss Federal Data Protection and Information Commissioner. Journal of Pragmatics, 105. pp. 39-53.

Text Greco, Palmieri, Rigotti_JoP_accepted manuscript.doc - Author Accepted Manuscript Download (263kB)

Abstract

By focusing on a case study of institutional argumentation in the sector of data protection and transparency, this paper offers a view on the role of institutional argumentative discourse aimed at conflict prevention in public organizations. In particular, the context we are analyzing is that of a Swiss institutional role named Federal Data Protection and Information Commissioner (FDPIC). Among other tasks, the person who serves as a FDPIC has the right to monitor data protection in the whole territory of the Swiss Confederation, with the possibility of issuing recommendations to subjects who are found in violation of the law on this matter. The FDPIC's role appears similar to that of ombudsmen; his or her recommendations are not binding for the parties, but they represent powerful argument-based warnings that serve the function of preventing escalation to a court proceeding. The specific nature of this type of recommendation is explored in this paper both at the level of a semantic–pragmatic analysis of the speech act “to recommend”, and at the level of argumentation. Integrating an argumentative level is necessary to fully explain the intended effect of this specific type of speech act of recommendation in this context. Argumentation is also advanced by the FDPIC to support his decision: by devising a comprehensive, convincing and well-structured argumentative discourse, the FDPIC pursues the ultimate pragmatic goal of preventing the emergence of conflicts between citizens and legal authorities.

Item Type:	Article
Additional Information:	publisher: Elsevier articletitle: Institutional argumentation and conflict prevention: The case of the Swiss Federal Data Protection and Information Commissioner journaltitle: Journal of Pragmatics articlelink: http://dx.doi.org/10.1016/j.pragma.2016.09.014 content_type: article copyright: © 2016 Elsevier B.V. All rights reserved.
Uncontrolled Keywords:	Argumentation, Argument scheme, Argumentation structure, Conflict prevention, Recommendation, Semantic/pragmatic analysis, Speech act
Depositing User:	Symplectic Admin
Date Deposited:	31 Jul 2018 08:23
Last Modified:	19 Jan 2023 07:05
DOI:	10.1016/j.pragma.2016.09.014
Related URLs:	Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3007154