Coopetition in temporary contexts: examining swift trust and swift distrust in humanitarian operations

Schiffling, Sarah, Hannibal, Claire, Fan, Yiyi and Tickle, Matthew ORCID: 0000-0003-4709-7869 (2020) Coopetition in temporary contexts: examining swift trust and swift distrust in humanitarian operations. INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, 40 (9). pp. 1449-1473.

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Abstract

<jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>By drawing on commitment-trust theory, we examine the role of swift trust and distrust in supporting coopetition under conditions of uncertainty and interdependence in the setting of humanitarian disaster relief organisations.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>This paper presents findings from case studies of 18 international humanitarian relief organisations based on 48 interviews and the analysis of publicly available documents.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>We find that both swift trust and swift distrust support coopetition. As coopetition is simultaneous cooperation and competition, in this study we show how swift trust and swift distrust also occur simultaneously in coopetitive contexts.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>Coopetition as a strategic choice is well-researched in the private sector, yet has received less attention in the nonprofit sector, particularly in contexts that are shaped by interdependence and uncertainty. We show the importance of swift trust and swift distrust in coopetitive relationships by drawing on commitment-trust theory.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>In focusing on a competitive environment in which cooperation is essential, we find limited choice of coopetitive partners. Humanitarian relief organisations must often simply work with whichever other organisations are available. We highlight how trust and distrust are not opposite ends of a spectrum and detail how both contribute to coopetitive relationships.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>Our findings contribute to commitment-trust theory by explaining the important role of distrust in forging coopetitive relationships. Furthermore, we contribute to prior work on coopetition by focusing on an uncertain and interdependent nonprofit environment.</jats:p></jats:sec>

Item Type:	Article
Uncontrolled Keywords:	Temporary operations, Coopetition, Swift trust, Swift distrust, Humanitarian logistics
Depositing User:	Symplectic Admin
Date Deposited:	22 Jun 2020 08:42
Last Modified:	18 Jan 2023 23:48
DOI:	10.1108/IJOPM-12-2019-0800
Related URLs:	Author Publisher
URI:	https://livrepository.liverpool.ac.uk/id/eprint/3091048