Factors Causing Stress Among the Employees in the Apparel Factories in Sri Lanka, Its Impact and Possible Interventions

Jayaratne, Weerakoon Mudiyanselage
(2020) Factors Causing Stress Among the Employees in the Apparel Factories in Sri Lanka, Its Impact and Possible Interventions. Doctor of Business Administration thesis, University of Liverpool.

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This participatory action research (PAR) project explored the factors causing stress in the apparel industry of Sri Lanka, its impact and the coping methodologies adopted by the workers. The PAR team was made of 25 voluntary workers from the apparel industry of Sri Lanka. During the group discussions held, the possible causes for stress, coping strategies used and implications of stress on job satisfaction and intention to leave were discussed, debated and critiqued. The research used a modified version of the Occupational Stress Indicator (Cooper et al., 1998) and Pressure Management Indicator (PMI) developed by Williams and Cooper(1996) to collect stress related information from 155 workers from different apparel factories. Financial difficulties, abusive supervision and workplace incivility, workload were identified as the main factors causing stress in the apparel industry. The researcher’s role as an insider as well as an outsider to the community and shifting positions from an outside consultant/researcher to an active role were important aspects of the data interpretation. The importance attributed to the participants lived experience, focus on social justice and emancipation were inherent characteristics of PAR. Complementary behavior and religious support were the categories of most commonly used coping strategies by the factory workers. The relationship with others and the recognition were important factors predicting the job satisfaction. Only the ‘workload’ factor could predict intention to leave among apparel factory workers. The implications of the research suggest the importance in the culture and local context on causes and coping strategies on stress. It added abusive supervision and workplace incivility as a key factor causing stress. The impact of the culture was evident as religious support and complementary behavior were the main categories of coping strategies.

Item Type: Thesis (Doctor of Business Administration)
Divisions: Faculty of Humanities and Social Sciences > School of Management
Depositing User: Symplectic Admin
Date Deposited: 04 Sep 2020 13:58
Last Modified: 18 Jan 2023 23:40
DOI: 10.17638/03094803
URI: https://livrepository.liverpool.ac.uk/id/eprint/3094803