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Sudbury-Riley, L ORCID: 0000-0001-5097-3407, Hunter-Jones, P ORCID: 0000-0002-0880-7357 and Al-Abdin, ahmed ORCID: 0000-0002-5818-5736
(2019) Introducing the Trajectory Touchpoint Technique: A Systematic Methodology for Capturing the Voices of Palliative Care Service Users. In: Association for Palliative Medicine’s Supportive and Palliative Care Conference, 2019-3-21 - 2019-3-22, Harrogate, UK.


Sudbury-Riley, Lynn ORCID: 0000-0001-5097-3407, Hunter-Jones, philippa ORCID: 0000-0002-0880-7357, Al-Abdin, ahmed ORCID: 0000-0002-5818-5736, Lewin, daniel ORCID: 0000-0001-8632-3940 and Naraine, Mohabir Vic
(2020) The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation. Journal of Service Research, 23 (2). pp. 229-251.


Sudbury-Riley, L ORCID: 0000-0001-5097-3407, Hunter-Jones, Pippa ORCID: 0000-0002-0880-7357 and Al-Abdin, ahmed ORCID: 0000-0002-5818-5736
(2019) We Don’t Know What We Don’t Know! Knowledge and Communication Barriers Still Prevalent Among Palliative Care Patients and Families. In: Association for Palliative Medicine’s Supportive and Palliative Care Conference, 2019-3-21 - 2019-3-22, Harrogate, UK..

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