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Number of items: 2.
Kearney, Treasa ORCID: 0000-0002-4655-3749, Coughlan, Joseph and Kennedy, Aileen
(2021)
Investigating the employee–customer relationship in a utilitarian context.
Journal of Marketing Management, 37 (13-14).
pp. 1-26.
Kearney, Treasa ORCID: 0000-0002-4655-3749, Coughlan, Joseph and Kennedy, Aileen
(2023)
The influence of the physical work environment on retail employees.
Journal of Services Marketing, 37 (6).
pp. 719-731.