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Chrystal, M
(2017)
Linking consumer satisfaction to consumer behavior and retailer revenues: an empirical analysis of e-commerce performance influencers.
Doctor of Business Administration thesis, University of Liverpool.
Hanna, V
(2016)
Sustainable Airport Operations: Broadening the Focus from Noise and Pollution.
In: 3rd International EurOMA Sustainable Operations and Supply Chains Forum, 2016-4-11 - 2016-4-13, Lancaster University.