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Witell, Lars, Kowalkowski, Christian, Perks, Helen, Raddats, Chris ORCID: 0000-0003-3206-4343, Schwabe, Maria, Benedettini, Ornella and Burton, Jamie
(2020) Characterizing customer experience management in business markets. Journal of Business Research, 116. 420 - 430.

Raddats, CO ORCID: 0000-0003-3206-4343, Kowalkowski, Christian, Benedettini, Ornella, Burton, Jamie and Gebauer, Heiko
(2019) Servitization: A contemporary thematic review of four major research streams. Industrial Marketing Management, 83. 207 - 223.

This list was generated on Fri Apr 9 05:29:06 2021 BST.