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Ye, Fei ORCID: 0000-0002-0749-7393, Xia, Qian, Zhang, Minhao ORCID: 0000-0002-1334-4481, Zhan, Yuanzhu ORCID: 0000-0002-8585-8828 and Li, Yina
(2022)
Harvesting Online Reviews to Identify the Competitor Set in a Service Business: Evidence From the Hotel Industry.
Journal of Service Research, 25 (2).
pp. 301-327.