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Story, V, Raddats, CO ORCID: 0000-0003-3206-4343, Burton, J, Zolkiewski, J and Baines, T (2017) Capabilities for advanced services: A multi-actor perspective. Industrial Marketing Management, 60. pp. 54-68.

Burton, J, Story, V, Raddats, CO ORCID: 0000-0003-3206-4343 and Zolkiewski, J (2017) Enhancing the performance outcomes of firm servitization efforts: key capabilities and network resources. In: Academy of Marketing, 2017-7-3 - 2017-7-6, University of Hull.

Burton, J, Story, V, Zolkiewski, J, Raddats, CO ORCID: 0000-0003-3206-4343, Baines, T and Medway, D (2016) Identifying (territorial) tensions in the servitized value chain. Research Technology Management, 59 (5). pp. 38-47.

Raddats, CO ORCID: 0000-0003-3206-4343, Zolkiewski, J, Story, V, Burton, J, Baines, T and Bigdeli, A (2017) Interactively developed capabilities: evidence from dyadic servitization relationships. International Journal of Operations and Production Management, 37 (3). pp. 382-400.

Raddats, C ORCID: 0000-0003-3206-4343, Baines, T, Burton, J, Story, V and Zolkiewski, J (2016) Motivations for servitization: The impact of product complexity. International Journal of Operations and Production Management, 36 (5). pp. 572-591.

Raddats, CO ORCID: 0000-0003-3206-4343, Burton, J, Story, V and Zolkiewski, J (2016) Navigating the 'bends in the road': A longitudinal study of how a manufacturer undertakes the servitization journey. In: Spring Servitization Conference, 2016-5-16 - 2016-5-17, Manchester.

Gross, S, Raddats, CO ORCID: 0000-0003-3206-4343, Burton, J, Zolkiewski, J and Story, V (2017) Successfully selling services: Developing salespeople with the required competences. In: Spring Servitization Conference, 2017-5-15 - 2017-5-17, Lucerne.

Story, V, Burton, J, Raddats, CO ORCID: 0000-0003-3206-4343 and Zolkiewski, J (2017) The layered nature of servitization challenges and responses. In: Spring Servitization Conference, 2017-5-15 - 2017-5-17, Lucerne.

Raddats, C, Burton, J, Story, V and Zolkiewski, J (2016) The motivations for serviitzation: The impact of product complexity. In: AMA ServSIG Conference, University of Macdeonia.