Exploring and Enhancing Organizational Learning Capability in Company X



Diriyai, Uloma
(2020) Exploring and Enhancing Organizational Learning Capability in Company X. Doctor of Business Administration thesis, University of Liverpool.

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Abstract

Abstract The purpose of this qualitative study was to use action research to improve learning capabilities in teams. This research was conducted in a privately run waste management company with 15 supervisors, who led teams with sizes ranging from 4 - 37 workers from two departments in the company's operations section. The data was collected through in-depth interviews and reports submitted by the supervisors. The data were analyzed to ascertain the exhibition and enhancement of learning capabilities in the organization. Using action research, improvements were made to the organizations' learning capability and further recommendations to the organization's management. This thesis showed that the learning capabilities work together; it showed how the supervisors interpret these capabilities in their daily work and the circumstances that influence these capabilities. These findings also show that understanding the team's existing learning capabilities provides a better opportunity to enhance and improve learning in the organization. The benefits and the impact of learning capability are hinged on understanding how teams exhibit these capabilities and using this insight to improve these capabilities in the organization. The implementation of the results of this research in Company X shows how OLC creates conditions for positive outcomes.

Item Type: Thesis (Doctor of Business Administration)
Divisions: Faculty of Humanities and Social Sciences > School of Management
Depositing User: Symplectic Admin
Date Deposited: 02 Mar 2021 16:41
Last Modified: 18 Jan 2023 23:03
DOI: 10.17638/03113636
Supervisors:
  • Drury-Grogan, Meghann
URI: https://livrepository.liverpool.ac.uk/id/eprint/3113636